Management and Employee Training

Northwest Employee Relations, Inc, offers the following seminars. Topics can be selected and combined to create a management training series designed to address the problems of your company and the needs of your supervisory staff.

Sessions can be held in our conference room, at your facility, or at an outside facility. Most seminars last from two to four hours, including a short break. An extended or abbreviated version of each seminar may be arranged to meet your requirements.

Each seminar offers participants a wealth of useful information presented in the form of lectures, group exercises, and examples from personal experience. A brief description of material included in each seminar is available.

The Role of the Front Line Supervisor

Leadership

Communication

Decision Making/Problem Solving

Motivation

Delegation

Training and Orientation

Discipline and Discharge

Sexual Harassment in the Workplace

Effective Business Writing Workshop

Interviewing and Selecting Employees

Customer Relations

Effective Team building

Managing Change/Stress/Conflict

Effective Performance Appraisals

Time Management

Leadership Self Analysis

Taking Risks: When, Why and How

Customer Service

Sexual Harassment

Effective Communication

Personal Goal Setting

Effective Business Writing

Managing Stress and Your Time

In addition to the topics listed, special training sessions can be designed to meet your company's particular needs or to deal with unusual events.

Talk with one of our specialists about your training needs; we'll be glad to help you create a program that will do what you want it to do--efficiently and cost effectively.

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Send comments to: garyh@nwgroup.com